Contact CertQuiz

Email

One address handles everything on this page:

segmentbi@gmail.com

A clear subject line helps us route your message — for example “Correction: Security+ question 23”, “Privacy request” or “Partnership”. We do not offer phone or live-chat support.

Report a wrong answer or an outdated exam detail

Practice questions are only useful if the answer key is right. If you think an answer, an explanation or an exam fact (question count, time limit, domain weight, exam version) is wrong on the Security+ SY0-701 practice test, the Network+ N10-009 practice test or any study guide, please send:

• The page URL, and the question text or the sentence you are querying
• What you believe is correct, and why
• A primary source if you have one — the vendor's exam objectives, a NIST publication, an RFC or similar

Each report is checked against the vendor's published objectives and the primary source behind the question. If the question is wrong or ambiguous, it is rewritten or replaced and the page's “updated” date changes, so the fix is visible rather than silent. If we conclude the original answer stands, we reply with the reasoning and the source we relied on. Either way you get an answer.

How questions are reviewed and kept current

Every practice question is written for CertQuiz from the official exam objectives — never recalled from a live exam — and carries an explanation of why the correct option is right. Each bank follows the domain weights the vendor publishes. Answer keys and explanations are re-checked on a schedule and whenever a vendor revises or retires an exam version, and study guides show a “last reviewed” date naming the objectives they were checked against. Reader reports feed straight into that process. The full workflow, including the parts that are automated, is described on the About page.

Please do not send questions copied from a real exam, even to point out that one of ours resembles it. Sharing live exam content breaks the candidate agreement you signed with the vendor, and we delete such material unread.

Feedback on exams and features

Tell us which certification you want next, which topics feel under-covered, or where a guide lost you. New practice exams are added only when a complete, checked question bank exists, so requests shape the order of work rather than producing an instant page.

If the file playerwill not read one of your own question files, mention the browser and device and paste two or three questions exactly as they appear — numbering, option letters and the answer line. That is usually enough to see which layout the parser is missing, and you do not need to send the file.

Privacy requests

CertQuiz has no accounts and does not upload the files you practise with; quiz results stay in your browser's local storage, and clearing your browser data removes them. Google Analytics and Google AdSense may set cookies, which you can decline in the cookie banner. For a question about the data described in our Privacy Policy or Cookie Policy, or a request to access or delete any email correspondence we hold from you, write with “Privacy request” in the subject line.

Partnerships and other enquiries

We are open to hearing from educators, study groups and tool makers. Note that CertQuiz has no affiliate relationships with training providers or exam vendors, does not accept payment for coverage or reviews, and does not publish sponsored posts, so proposals of that kind will be declined. Use of the site is governed by our Terms of Service.

Response time

CertQuiz is maintained by one person, so we aim to reply within two business days. Answer-key corrections are prioritised over everything else because they affect people studying right now; privacy requests are handled within 30 days at most. If you have not heard back within a week, please resend — messages occasionally land in spam.